The only thing we like more than good beer is a happy customer. We stand behind all of our products and if something went wrong with your order, we'd like to make it right.
All merchandise returns require a return authorization number (RAN). Any returns received without an authorization number can be refused. To request an RAN, please call or email our Customer Care team.
Phone: 877.636.3673 (Monday – Friday, 9am – 4pm EST)
Email: customercare@kegworks.com
KegWorks
Attn: Returns Department
1460 Military Road
Kenmore, NY 14217
We ask that you send your items back within 30 days of receiving the RAN. Your return will be processed as quickly as possible but may take up to 7 business days. The time that it takes for a "credit" to appear on your monthly statement varies by credit card company. Please allow one to two billing cycles for the refund to appear.
Please note that all returns must be complete, in original and resalable condition, with all original boxes and packing materials. We reserve the right to refuse a return on any product that does not meet these requirements.
All merchandise returns require a return authorization number (RAN). Any returns received without an authorization number can be refused. To request an RAN, please call or email our Customer Care team.
Phone: 1.716.856.9675 (Monday – Friday, 9am – 4pm EST)
Email: customercare@kegworks.com
As long as your reason for return is valid, we will provide you with a Return Authorization Number and additional instructions on how to complete your return.
Quick Turnaround Times
No Restocking Fees
Through SSL Protection
Call 877.636.3673