FAQs

If you have an existing account, you will have to create a new password through our new website the first time you log in.

At this time, we do not offer either of those options.

Currently, we do not offer free shipping

We are able to ship for international customers

In-stock items typically leave our Buffalo, NY warehouse within 1 business day (Monday through Friday). Your order may contain items that ship directly from the vendor and originate from a different location. Shipping and delivery times may vary.

If your gift card was purchased after July 2020, enter your gift card number when you check out and the amount will automatically be deducted from your total.

If your gift card was purchased before July 2020, please call our Customer Care team at 1.877.636.3673 to place your order.

Yes, have what you want to order ready to go, then use your gift card toward your order by calling Customer Care at 1.877.636.3673.